The hospitality industry is a competitive, lively and constantly changing sector. However, the aim of all employers and employees is to offer a quality service to all customers. How can we offer the best possible service to our customers? best service in the hotel and catering industryWhat do we need to focus on to keep customers coming back? Let's try to analyse this issue a little more in depth.
It is no secret that customer service in the hospitality industry is a fundamental issue, as it directly influences the satisfaction and experience of all the people who come to our establishment. However, this aspect is not everything; there are other details that must be taken care of to ensure that their visit to our establishment is the best possible.
What do we look for to offer the best service in hospitality?
As a company specialising in the supply of beverages, we have a long history of supplying bars and restaurants. Here are some of the key points to watch out for to offer the best service in hospitality.
- QualityThe best recommendation we can give you is that betting on qualityWe offer your customers the best and most carefully selected drinks at all times.
- Top brand productsHG Mallorca offers you a beverage service for catering and for bars and professional restaurants, with products from leading brands. In this way, you will have the peace of mind of always having the best drinks, the most recognised and demanded by the general public. This is a point that is highly valued by the vast majority of diners.
- A wide varietyWe have been able to put together a diverse catalogue, so you should know that not only will you find the highest quality, but you will also find a great variety in all the drinks that we offer you. This way, all tastes will be covered and you will be able to have an extensive menu.
- Professional adviceDo you need even more to get the best service in the hotel and catering industry? Don't worry, you can also count on professional advice. Don't know how to create a wine list for your bar or restaurant? Let us help you to select the most suitable ones by means of a personalised wine tasting. You will have the opportunity to enjoy our wines privately to get to know first-hand everything we have in our wine cellar. In the same way, our staff will be at your side for other tasks such as helping you with stock management, advising you on what to buy or simply loading the lorry.
Along with all of the above, and now that the good weather is approaching, the terrace is one of the spaces that must be taken care of the most. Do you have everything you need to improve your service on the terrace? Accessories such as parasols, tables, chairs, bottle racks, coolers and awnings are of vital importance and must be provided in a non-negotiable way. If you need help, our team of specialists can help and advise you, contact HG Mallorca for more information!
